Healthcare IT Security & Support Services

Do you know all the state and federal regulations in IT that apply to the healthcare sector? Why would you?  It’s not your job, but it is ours!  Healthcare IT Security & Support Services is another tool ACS provides and uses to help keep you not only compliant but secure, productive, and efficient.  

When it comes to Healthcare Security, you must comply with HIPAA requirements, PCI regulations and Best Practices.  When most IT Providers say they are addressing HIPAA, security is what they actually mean.  Instead, ACS has a comprehensive HIPAA Compliance Program that addresses the Privacy and Administrative aspects of making your practice compliant with HIPAA (Link to HIPAA Program), while our Healthcare IT Security & Support Services addresses the technology aspect. Together, ACS covers all three aspects of HIPAA.

Our approach to IT focuses on setting our clients up to succeed from day one.  One cannot merely fix the IT problem; it must also be a secure solution to prevent problems from happening in the first place. Many known and preventable issues can be removed from the equation by using Best Practices and ensuring the equipment and hardware utilized is up to date.

In order to provide a secure framework for your practice, we start with a comprehensive suite of security-as-a-service products including: 

  • Business Grade Monitored Anti-Virus
  • Operating System & Internet Program Patches
  • On-Site & Off-Site Backups
  • Hardware Firewall & Gateway Subscription
  • Secure WiFi
  • Encrypted Email
  • Mobile Device Management

Another added benefit for you, as HIPAA specialist, we know many vendors integrate or have access to your server, network and/or data, often pose the most significant risk to your security.  We take our role as protector of your systems seriously and include Vendor Concierge to all clients.  We escort your vendors into your system, monitor their actions and even video record remote sessions to ensure the security and stability of your systems.

Once these are in place, not only is your practice more secure, meaning that you are less likely to have a virus or ransomware, a breach or loss of data; but when there is an issue, we will have the tools in place to resolve the problem quickly.  So, when someone puts an X-ray in the wrong patient’s chart or a sensor won’t fire, or when a sketchy email comes in that you’re not sure is safe, we can address these support issues quickly, getting you and your production back to work.  Wouldn’t it make your life easier, knowing that most support issues are resolved in 5-15 minutes!  

Give ACS a call today, to schedule your IT review

and discuss how we can help you and your team!

In today’s world of electronic communication, the idea a communicating your problems through electronic means is becoming the standard.  While ACS has a ticketing system that people can choose to self-report issues, we don’t rely on that alone like most IT companies.  We take pride in answering your phone call and letting you know how important you are to us. (In the event, your call does go to voicemail, we almost always return the call within 15 minutes even if it’s not an emergency)

Talk to our experts

Start your journey to compliance by directly interacting with our experts. With extensive years of experience in making dental practices HIPAA Compliant, we provide everything from start to finish to make you compliant, safe, secure, and confident against data breach. Look no further, begin your training today by scheduling a class with our experts!